SureStay by Best Western Massena | Hotel in Massena, NY

7.6 (46 Reviews) |   Pet Friendly  6 Bathrooms  30 Guests
Massena Hotel | SureStay by Best Western Massena

Hotel with Air Conditioner, Parking and Balcony

SureStay by Best Western Massena is located in Massena, within 14 miles of Seaway Bridge and 15 miles of Historic Cornwall Jail. With free WiFi, this 2-star hotel offers a 24-hour front desk and a concierge service. The hotel has family rooms. All guest rooms come with air conditioning, a flat-screen TV with cable channels, a fridge, a electric tea pot, a bath, free toiletries and a desk. All rooms include a private bathroom with a hairdryer, while selected rooms also offer a kitchen with an oven. All rooms will provide guests with a microwave. Guests at the hotel can enjoy a continental breakfast. St. Lawrence Power Development Visitor Centre is 17 miles from SureStay by Best Western Massena, while Cornwall Motor Speedway is 19 miles from the property. Massena International Airport is 5 miles away.

SureStay by Best Western Massena is located in Massena.

This 45 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Accessibility, Security/Safety, Fireplace/Heating, and several others. This is a 2 star rated property and has over 46 reviews with the average score of 7.6 . Coming to Massena and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 45 Bedrooms Hotel if you want to learn more about this Casai place in Massena. These details are authentic, as they are provided by our partner, booking.com.

This SureStay by Best Western Massena in Massena is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “SureStay by Best Western Massena”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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15054 State Highway 37, Massena, 13662-3144, USA

Amenities

Air Conditioner
Parking
Pet Friendly
Designated Smoking Area
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Sports/Activities
Fireplace/Heating
Guest Services
Barbecue/Outdoor Cooking
Child Friendly
Internet

Facility Overview

Parking
  • Free parking
  • Accessible parking
  • Private Parking
  • Parking on site
  • Parking
General
  • Designated smoking area
  • Facilities for disabled guests
  • Air conditioning
  • Pet friendly
  • Family rooms
  • Hypoallergenic room available
  • Heating
  • Soundproof rooms
  • Safe
  • Non-smoking rooms
  • Wifi in all areas
Guest Services
  • Vending machine (snacks)
  • Express check-in/out
  • Daily housekeeping
  • Private check-in/out
  • Concierge
  • Vending machine (drinks)
  • 24-hour front desk
  • Fax/Photocopying
  • Invoice provided
Internet
  • Internet
  • Free Wifi
  • Wifi
Outdoors
  • Outdoor furniture
  • BBQ facilities
  • Picnic area
Security/Safety
  • 24-hour security
  • CCTV in common areas
  • Security alarm
  • CCTV outside property
  • Fire extinguishers
  • Smoke alarms
  • Key card access
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation sealed after cleaning
  • Use of cleaning chemicals that are effective against coronavirus
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation disinfected between stays
  • All plates, cutlery, glasses, and other tableware sanitized
  • Delivered food covered securely
  • Food can be delivered to guest accommodation
  • Hand sanitizer in guest accommodation and common areas
  • First aid kits available
  • Access to healthcare professionals
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Staff follow all safety protocols as directed by local authorities
  • Cashless payment available
Transportation/Shuttle
  • Public transit tickets

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Payment Policy
Credit card required
Pet Policy
Pets are allowed and charges may apply.
Upon check-in photo identification and credit card is required. all special requests are subject to availability upon check-in. special requests cannot be guaranteed and may incur additional charges, please note that pets fees is $35 per pet, per night.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation.

Reviews

Value for money:
7.33
Location:
7.85
Staff:
7.62
Facilities:
7.08
Comfort:
7.67
Cleanliness:
7.79
David
Aug 6, 2025 07:00:00 AM
Review Score:   9
USA
Reviewer Type: Couple
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room Info Facilities
Large Queen Room with Two Queen Beds and Sofa Bed - Non-Smoking
Room Type: Family
Room Size: 7 m2
1 Sofa bed Bed
2 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Conditioner, Body soap, Bathtub or shower, Bathtub, Towels, Private bathroom, Toilet, Toilet paper, Hairdryer, Shampoo, Free toiletries, Shower cap

Media & Technology

Telephone, Flat-screen TV, TV, Cable channels

General

Ironing facilities, Smoke Alarm, Carbon monoxide detector, Trash cans, Air conditioning, Iron, Heating, Key card access

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Refrigerator, Electric kettle, Microwave

Living Area

Desk, Sofa, Sitting area

Internet

Wireless internet

Bedroom

Wardrobe or closet, Alarm clock, Linens

Room Amenities

Sofa bed
Queen Room - Non-Smoking
Room Type: Double
Room Size: 6 m2
1 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Conditioner, Body soap, Bathtub or shower, Bathtub, Towels, Private bathroom, Toilet, Toilet paper, Hairdryer, Shampoo, Free toiletries, Shower cap

Media & Technology

Telephone, Flat-screen TV, TV, Cable channels

General

Ironing facilities, Smoke Alarm, Carbon monoxide detector, Trash cans, Air conditioning, Iron, Heating, Key card access

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Refrigerator, Electric kettle, Microwave

Living Area

Desk

Internet

Wireless internet

Bedroom

Wardrobe or closet, Alarm clock, Linens
King Room - Non-Smoking
Room Type: Double
Room Size: 7 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Conditioner, Body soap, Bathtub or shower, Bathtub, Towels, Private bathroom, Toilet, Toilet paper, Hairdryer, Shampoo, Free toiletries, Shower cap

Media & Technology

Telephone, Flat-screen TV, TV, Cable channels

General

Ironing facilities, Smoke Alarm, Carbon monoxide detector, Trash cans, Air conditioning, Iron, Heating, Key card access

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Refrigerator, Electric kettle, Microwave

Living Area

Desk

Internet

Wireless internet

Bedroom

Wardrobe or closet, Alarm clock, Linens
Queen Room with Two Queen Beds - Non-Smoking
Room Type: Quad
Room Size: 7 m2
2 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Conditioner, Body soap, Bathtub or shower, Bathtub, Towels, Private bathroom, Toilet, Toilet paper, Hairdryer, Shampoo, Free toiletries, Shower cap

Media & Technology

Telephone, Flat-screen TV, TV, Cable channels

General

Ironing facilities, Smoke Alarm, Carbon monoxide detector, Trash cans, Air conditioning, Iron, Heating, Key card access

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Refrigerator, Electric kettle, Microwave

Living Area

Desk

Internet

Wireless internet

Bedroom

Wardrobe or closet, Alarm clock, Linens
Large King Room with Sofa Bed - Non-Smoking
Room Type: Triple
Room Size: 7 m2
1 King bed(s) Bed
1 Sofa bed Bed

Food & Drink

Tea/Coffee maker

Bathroom

Conditioner, Body soap, Bathtub or shower, Bathtub, Towels, Private bathroom, Toilet, Toilet paper, Hairdryer, Shampoo, Free toiletries, Shower cap

Media & Technology

Telephone, Flat-screen TV, TV, Cable channels

General

Ironing facilities, Smoke Alarm, Carbon monoxide detector, Air conditioning, Trash cans, Iron, Heating, Key card access, Interconnecting room(s) available

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Kitchenette, Oven, Toaster, Kitchenware, Refrigerator, Kitchen, Stovetop, Electric kettle, Microwave

Living Area

Desk, Sofa, Sitting area

Bedroom

Linens, Alarm clock

Room Amenities

Sofa bed
Queen Room with Bath Tub - Disability Access/Non-Smoking
Room Type: Double
Room Size: 6 m2
1 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Conditioner, Body soap, Bathtub or shower, Bathtub, Towels, Private bathroom, Toilet, Toilet paper, Hairdryer, Shampoo, Free toiletries, Shower cap

Media & Technology

Telephone, Flat-screen TV, TV, Cable channels

General

Ironing facilities, Smoke Alarm, Carbon monoxide detector, Trash cans, Air conditioning, Iron, Heating, Key card access

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Refrigerator, Electric kettle, Microwave

Living Area

Desk

Bedroom

Linens, Alarm clock

FAQ's

Is this Massena hotel pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Massena hotel?

Check-in time for Massena hotel starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Massena hotel have a swimming pool?

No, this Massena hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Massena hotel?

Best-rates for the Massena hotel starts from $132 per night with includes Air Conditioner, Parking, Balcony/Terrace, Sports/Activities, Child Friendly, Internet, Pet Friendly, Designated Smoking Area, Wheelchair Accessible, Accessibility, Security/Safety, Fireplace/Heating, Guest Services, Barbecue/Outdoor Cooking with all other facilities. Casai.co.za matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Massena hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Massena hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Massena hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Massena hotel?

Based on the information reported by the owner or manager, the Massena hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Massena hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Massena hotel are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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